2025 Therap Minnesota Conference: Full Schedule

You will be able to validate your attendance (Check-In to sessions) using your personal schedule.

8:00am CDT

Registration

Thursday July 24, 2025 8:00am - 9:00am CDT

Ballroom

Thursday July 24, 2025 8:00am - 9:00am CDT
Ballroom

General

9:00am CDT

Plenary

Thursday July 24, 2025 9:00am - 10:00am CDT

Ballroom

Thursday July 24, 2025 9:00am - 10:00am CDT
Ballroom

General

10:20am CDT

AI at Therap: Today, Tomorrow, and How We're Using It

Thursday July 24, 2025 10:20am - 11:10am CDT

Center Ballroom

Artificial Intelligence is here! Come learn about how Therap is approaching and using this emergent technology, what we will and will not do with AI. We will review upcoming tools in Therap, including the QA Assistant and Auto Attendance. Participate in a discussion about AI today and tomorrow!

Therap Presenters

Tiffany Brown

Business Development Territory Manager, Therap Services

Started in the field: 2001Joined the Therap Team: 2019Accreditations: Charting the LifeCourse Ambassadorhttps://www.linkedin.com/in/tiffany-brown-a776b380/ Favorite Thing about Working for Therap: The ability to connect with providers across the US and Canada and to learn about all the different supports available and differences being made every day in people's lives.Most Common Challenge you Help Customers Overcome: Customers often... Read More →

Thursday July 24, 2025 10:20am - 11:10am CDT
Center Ballroom

10:20am CDT

EVV in Therap: From Setup to Billing

Thursday July 24, 2025 10:20am - 11:10am CDT

North Ballroom

Navigate the complexities of Electronic Visit Verification (EVV) in Therap with confidence! This session provides a complete overview of EVV in Minnesota, guiding you through every step of the process, from initial setup to successful billing. Gain a thorough understanding of the system and best practices to ensure compliance and streamline your operations.

Therap Presenters

Shannon Schultz

Senior Support Specialist II, Therap Services

Started in the field:1998Joined the Therap Team: 2021Favorite Thing about Working for Therap: Helping Providers get setup to work more efficiently with their documentation and billing processes. Most Common Challenge you Help Customers Overcome: Understanding the Therap processes... Read More →

Nancy Martin

Support Specialist II, Therap Services

Year started in the Field: 2004Year started at Therap: 2023Favorite Thing about Working for Therap: I most enjoy helping providers find ways to utilize the system so they are able to focus more time and services to the individuals they serve.Most Common Challenge you Help Customers... Read More →

Thursday July 24, 2025 10:20am - 11:10am CDT
North Ballroom

Scheduling/EVV

10:20am CDT

Driving Effective ISP Programs: Capturing & Analyzing Data for Success

Thursday July 24, 2025 10:20am - 11:10am CDT

South Ballroom

Unleash the full potential of your ISP Programs! This session will guide you through the diverse applications of ISP Programs and introduce you to an array of powerful tools designed to capture, analyze, and review ISP Data. Discover how to leverage dashboards and reports to gain actionable insights, ensuring your ISP efforts are effective and data-driven.

Therap Presenters

Katie Xayaosa

Senior Support Specialist II, Therap Services

Started in the field: 2012Joined the Therap Team: 2020Part of the Following Teams: Digital TransformationAccreditations: Charting the LifeCourse AmbassadorWhat are you most excited for at Nationals this year?

Thursday July 24, 2025 10:20am - 11:10am CDT
South Ballroom

Service Documentation

11:20am CDT

Secure Video Documentation: Enhancing Person-Centered Services

Thursday July 24, 2025 11:20am - 12:10pm CDT

Center Ballroom

Discover the power of Secure Video Documentation! This session will show you how to seamlessly integrate video into your Individual Home Page, ISP Programs, GERs, and other areas to create more Person-Centered Services. Plus, hear directly from a Minnesota user who will share their firsthand experience and insights on implementing video documentation within their organization. Learn how this innovative approach can transform your services!

Therap Presenters

Tiffany Brown

Business Development Territory Manager, Therap Services

Thursday July 24, 2025 11:20am - 12:10pm CDT
Center Ballroom

General

11:20am CDT

Transitioning to the New Daily MAR

Thursday July 24, 2025 11:20am - 12:10pm CDT

South Ballroom

Get ready for the New Daily MAR! This session covers its key features and the essential steps for a smooth transition before 2026. We'll also quickly show how the Pharmacy Interface works seamlessly with the MAR to optimize medication management. Prepare to confidently embrace the future of medication administration!

Therap Presenters

Katie Xayaosa

Senior Support Specialist II, Therap Services

Thursday July 24, 2025 11:20am - 12:10pm CDT
South Ballroom

Health/Medical

11:20am CDT

Mastering EVV Data: Reports, BI, and Troubleshooting for Accuracy

Thursday July 24, 2025 11:20am - 12:10pm CDT

North Ballroom

Go beyond basic compliance! This session offers a deeper dive into EVV Reports and the powerful EVV BI Dashboard, equipping you with the skills to effectively monitor and analyze your Electronic Visit Verification data. Learn practical strategies for troubleshooting common issues and making timely corrections, ensuring data accuracy and smooth operations.

Therap Presenters

Nancy Martin

Support Specialist II, Therap Services

Thursday July 24, 2025 11:20am - 12:10pm CDT
North Ballroom

Scheduling/EVV

12:10pm CDT

Lunch

Thursday July 24, 2025 12:10pm - 1:00pm CDT

TBA

Thursday July 24, 2025 12:10pm - 1:00pm CDT
TBA

General

1:10pm CDT

Mastering the Billing Cycle: Generate, Submit, Reconcile

Thursday July 24, 2025 1:10pm - 2:00pm CDT

North Ballroom

Demystify the billing process! This session provides a step-by-step walkthrough of generating, submitting, and reconciling claims. Learn precisely how to generate data for billing, effectively generate claims, successfully send claims, and meticulously reconcile your billing records for accuracy and efficiency.

Therap Presenters

Shannon Schultz

Senior Support Specialist II, Therap Services

Thursday July 24, 2025 1:10pm - 2:00pm CDT
North Ballroom

BIlling

1:10pm CDT

Tracking Behavior & Significant Life Events: From Data to Informed Decisions

Thursday July 24, 2025 1:10pm - 2:00pm CDT

Center Ballroom

Gain a deeper understanding of behavior management! This session offers a comprehensive overview of our Behavior Plan, Data, and Significant Life Events (SLE) module. Learn precisely how to effectively track Behaviors, Antecedents, and Interventions. Discover how to utilize powerful reporting features to identify progress, analyze trends, and make informed decisions to support positive behavioral outcomes.

Therap Presenters

Nancy Martin

Support Specialist II, Therap Services

Krista DeCook

Support Specialist, Therap Services

Started in the field: 2010Joined the Therap Team: 2024 Favorite Thing about Working for Therap: I love being able to help people work through issues I once faced myself. I also truly feel like I learn something new everyday.Most Common Challenge you Help Customers Overcome: Ensuring... Read More →

Thursday July 24, 2025 1:10pm - 2:00pm CDT
Center Ballroom

General

1:10pm CDT

Achieving Optimal Health Outcomes with Therap's Tracking Tools

Thursday July 24, 2025 1:10pm - 2:00pm CDT

South Ballroom

Maximize positive health outcomes for your individuals! This session provides a comprehensive review of Therap's Health Tracking tools, designed to ensure that each individual's health goals are effectively met. We'll explore essential features such as Care Plans, the Health Assessment Tool, Appointment Tracking, and much more, demonstrating how to leverage these tools for holistic health management.

Therap Presenters

Katie Xayaosa

Senior Support Specialist II, Therap Services

Thursday July 24, 2025 1:10pm - 2:00pm CDT
South Ballroom

Health/Medical

2:10pm CDT

Mastering Billing Corrections: Tips, Tricks & Troubleshooting

Thursday July 24, 2025 2:10pm - 3:00pm CDT

North Ballroom

Master the art of billing resolution! This session focuses on practical troubleshooting and reporting strategies for common billing challenges. Learn precisely how to fix claims, process replacements and voids, and effectively manage rejected claims, equipping you with the knowledge to maintain a smooth and efficient billing cycle.

Therap Presenters

Shannon Schultz

Senior Support Specialist II, Therap Services

Thursday July 24, 2025 2:10pm - 3:00pm CDT
North Ballroom

BIlling

2:10pm CDT

Efficient Documentation with Questionnaires: Plans and Case Notes

Thursday July 24, 2025 2:10pm - 3:00pm CDT

Center Ballroom

Maximize your documentation efficiency! This session will explore the various uses of Questionnaires within both the Individual Plan and Case Note Modules. Discover how to leverage these versatile tools to streamline data collection, enhance person-centered planning, and improve the quality and consistency of your documentation.

Therap Presenters

Tiffany Brown

Business Development Territory Manager, Therap Services

Nancy Martin

Support Specialist II, Therap Services

Thursday July 24, 2025 2:10pm - 3:00pm CDT
Center Ballroom

General

2:10pm CDT

Diving into the Individual's Health Data Reports

Thursday July 24, 2025 2:10pm - 3:00pm CDT

South Ballroom

Unlock powerful insights from health data! This session guides you through a comprehensive review of individual health information by leveraging the various reports available by Individual, within the Report Library, and through Business Intelligence. Learn how to effectively access and interpret this crucial data to inform care decisions and improve health outcomes.

Therap Presenters